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Terms & Conditions

Welcome to the www.frontierpictureframes.com website (the “Website") Terms and Conditions
Frontier Picture Frames Ltd (“Frontier Picture Frames Ltd”, “we”, “us” or “our”) provides the services available on this Website. You use the Website is governed by these Terms and Conditions set out below. By using any part of this Website, completing your customer information with us and / or placing an order on the website you agree to be bound by the Terms and Conditions.
The Frontier Picture Frames website is owned and operated by: Frontier Picture Frames Ltd
We are registered for VAT;
Our contact details are as follows:
Registered in England & Wales
Company reg 6695924

Frontier Picture Frames Ltd
Unit 1, Locksbrook Works
Locksbrook Road
Bath, BA1 3EN
General email: steve@frontierpictureframes.com

To be eligible to purchase goods on this Website and to lawfully enter into and and form contracts on this Website, under English law you must warrant that the personal information which you are required to provide when register as customer is accurate and current in all respects. If your personal information changes then please notify us immediately , contacting us on the following telephone number 01225 469100 or email info@frontierpictureframess.com. You agree not to impersonate any other person or entity or to use false name or a name that you are not allowed to use. The Credit Card / Debit Card belongs to you and is in your name.
Privacy Policy
Frontierpictureframes.com respects your privacy when you enter personal identifiable information into this website.
We do not keep any information about you, other than the information that you provide us. You submitting information on this Website voluntarily and by doing so consent to us processing and transferring the information as set out in this Privacy policy. Should you wish us not to collect personal information about you, do not provide us such information by not entering it into the Website.
We will only use your personal information for the purposes of
1, processing your sales order through this Website
2,responding to questions or comments you may make through this Website
3,sending leaflets, brochures or other marketing media, whether physical or electronic, to the address indicated by yourself

We reserve the right to use any information provided for internal purposes such as to analysis of statistics and planning. We may store certain non-personally identifiable information in regards to the use of our website not limited to which pages are most popular and for general website administration.

We do not sell, rent out or divulge your Personal Information to third parties.

We reserve the right to use your Personal Information to tell you about our products, special offers or new product launches that we feel you may be interested in. We may contact you by post, telephone or email. We may use any previous purchases you have made to help us decide if any future offer may be of any interest to you. If you do not wish to receive promotional literature or communication from us there are ways to opt out.

1. By contacting us at info@frontierpictureframes.com and indicating that you no longer wish to receive any marketing promotions or media
2. By contacting us by telephone on 01225 469100 and indicating that you no longer wish to receive any marketing promotions or media
We will disclose any information, personal or otherwise to comply with applicable law, regulation, legal process or government request
Accuracy of information
www.frontierpictureframes.com will take reasonable steps to keep records of Personal Information about you accurate. However, we do not assume responsibility for conforming the ongoing accuracy of such records. If you find the Personal Information we have on record is inaccurate, you may arrange to have it altered in the following ways.
111 By contacting us at info@frontierpictureframes.com and advising the changes you may require. We will confirm the changes have taken place as soon as your records have been updated by return email
2 2 By contacting us telephone on 01225 469100

Accessing Your Personal Information
You may view Personal Information we store about you by contacting us by email info@frontierpictureframes.com we will send you a copy by return email, for security reasons, we will only send information about you to the address that matches our records

Control of Data
The information you have provided us will be managed by:
Frontier Picture Frames Ltd
Unit 1, Locksbrook Works
Locksbrook Road
Bath, BA1 3EN

External Links to Websites
This website may contain links to or from other websites. Please be aware that this Privacy Policy only contains information relating directly to this website (http://www.frontierpictureframes.com) and subsequent pages to this domain. We cannot be held responsible for information supplied to external websites and strongly advise you to carefully read the Privacy Policy of external websites prior to entering any personal information

Designing custom shapes
Yes we can, well within reason, if you send us an image, drawing or a photo of what you would like cut, we can tell you if it is possible, send the design at the finished size required ( life size, so if it’s to fit a 23x23cm frame, the design needs to be 23x23cm) at 300dpi , either JPEG or GIFF file format, also the design must be a Black Silhouette to show what is to be cut out
Please do not send Clip Art or copies of other peoples designs, the designs need to be your own work.
We charge a 'Conversion Fee' to convert your design in to a 'cutting file' for our computer mount cutter, this can take some time to do, so the fee can vary, the minimum amount we charge is £10.00 per design. When we have converted your design to a cutting file, and test cut to make sure that it cut right, we will send you an image of the finished design for your approval.
We only charge once per design, on the first order you place for the custom shape mounts you will be charged for the Conversion Fee and the cost of the mounts, thereafter (if you wish) any orders for the custom shape mounts, you will only be charged for the mounts. 
Once you have paid for the Conversion Fee the the design will not be offered to anybody else, only you can have that design cut into photo mounts.Frontier Picture Frames Ltd hold the property rights to the 'cutting file', which can not be transferred to any other company and or mount cutting service .
If the design has not been used for 0ne Year and One Day, Frontier Picture Frames Ltd reserve the right to dispose and or use the design cutting file in any way they wish, such as Deleting, Marketing, Sell or Use, if the file has been deleted and you wish to reuse it, there will be a charge for re-converting the design again.

Cookies are small amounts of information which we may store on your computer.
Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site.


Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.


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Opening Hours .
Tues - Friday 8.30am to 5pm
Sat 8.30am to 10.30am
Closed Bank Holidays
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Terms and Conditions
Privacy Policy